Privacy

Home By AL ("we," "our," "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, use our services, or communicate with us.

1. Information We Collect
We may collect the following types of information:
Personal Information: Name, phone number, email address, and any details you provide when scheduling an appointment or contacting us.
Usage Data: Information about how you interact with our website, such as pages visited, time spent, and browser type.
Communication Data: If you opt into SMS updates, we may collect and store your messaging preferences and communication history.

2. How We Use Your Information
We use your data to:
Provide and improve our home improvement and consulting services
Schedule and confirm appointments and service requests
Send updates, promotions, or important service notifications (only with your consent)
Improve our website and user experience
Comply with legal obligations

3. SMS Communication & Consent
By opting in to receive SMS updates, you agree to receive text messages regarding appointments, service updates, and promotional offers.
Message frequency varies
Message and data rates may apply
You can opt out at any time by replying "STOP"

4. How We Protect Your Information

We implement industry-standard security measures to protect your personal data from unauthorized access, misuse, or loss. However, no online transmission is 100% secure, so we encourage you to take precautions when sharing personal information.

5. Third-Party Sharing

We do not sell, trade, or rent your personal data. However, we may share your information with:
Service providers who assist in scheduling, messaging, or improving our services
Legal authorities if required by law or in response to legal processes

6. Your Rights & Choices

Opt-out of marketing emails at any time by reaching out or clicking “unsubscribe” button
Opt-out of texts (SMS) at any time by replying with “STOP”
Request access or deletion of your personal data by reaching out to us
Update your contact preferences by reaching out to us

To exercise your rights, contact us at:
📧 info@homebyal.com 📞 (774) 216-0030